Collections Assistant
New
8
8amFinancial Technology
Remote - ColombiaTemporary
Salary not disclosed
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Job Details
- Required Skills
- SalesforceMicrosoft ExcelReportingData entry
Requirements
- High school diploma or equivalent; associate degree preferred.
- Strong verbal and written communication skills.
- Basic math and problem-solving skills.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and Google Docs.
- Strong organizational skills with attention to detail.
- Experience and/or knowledge of Salesforce.
- Outstanding problem-solving skills; “can-do” attitude and resourcefulness.
- Exemplary analytical and communication skills.
- Comfortable working in a fast-paced environment; ability to pivot as business priorities shift.
- Demonstrated experience leveraging AI tools and technologies to improve workflows.
Responsibilities
- Running daily reports and assisting in maintaining accurate and detailed records of collection activities in the company’s database.
- Assist in consolidating reporting from various databases in Excel on a routine basis.
- Escalate unresolved issues to senior collections staff or management.
- Assess customer accounts for high-risk factors and report findings to management, contributing to risk mitigation efforts
- Update customer accounts as directed
- Perform other duties as assigned
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