Strategic Implementation Consultant - Public Sector

New
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SamsaraIoT / SaaS
This role is open to candidates residing in the US except Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro.Full-TimeSenior
Salary100,406 - 135,000 USD per year
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Job Details

Experience
6+ years
Required Skills
Project ManagementIoTCommunication SkillsAccount ManagementCustomer Success

Requirements

  • 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
  • Experience supporting or working with technical products.
  • Excellent consultative skills with experience in end to end system implementations.
  • Proven track record of building trust and communicating effectively with diverse stakeholders.
  • Bachelor’s degree from a 4-year institution.
  • Strong priority management and high emotional intelligence.
  • PMP certification is a plus.

Responsibilities

  • Manage the deployment of Samsara technology to large-scale US Public Sector customers.
  • Create launch plans and a roadmap to increase product usage.
  • Track implementation progress, participation, product adoption, and account health.
  • Run training sessions and demonstrate technology to executives and end-users.
  • Juggle multiple customer engagements in parallel.
  • Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product teams.
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100,406 - 135,000 USD per year
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