Operations Associate to the CEO

New
P
PairedDTC E-commerce
Open to candidates based in Canada, US Mountain Time (within 3 hours preferred)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Financial analysisHubSpotGoogle WorkspaceQuickBooksNotion

Requirements

  • 5+ years of experience supporting founders, CEOs, CFOs, or COOs.
  • Experience in startup, DTC, e-commerce, SaaS, or high-growth environments.
  • Strong experience with executive support fundamentals (calendar, inbox, communications).
  • Experience in scaled DTC/ecommerce businesses.
  • Strong exposure to financial processes (budgeting, reporting, expense tracking, P&Ls).
  • Experience with legal/compliance processes (contracts, trademarks, patents).
  • Familiarity with EOS/Traction methodologies (Level 10s, Rocks, Scorecards).
  • Highly AI-native with daily use of tools like Claude, ChatGPT, or AI agents.
  • Advanced proficiency with Google Workspace, Slack, Notion, HubSpot, and QuickBooks.
  • Strong analytical mindset and process optimization skills.
  • Ability to maintain confidentiality and handle high-growth, ambiguous environments.
  • Availability to overlap with US Mountain Time hours (within 3 hours preferred).

Responsibilities

  • Own and manage the CFO’s calendar, inbox, priorities, and follow-through across multiple workstreams.
  • Act as a true execution partner bridging communication between leadership, vendors, legal, finance, and operations.
  • Support business operations and strategic initiatives by driving accountability and project tracking.
  • Coordinate vendor relationships, contracts, renewals, and operational due diligence.
  • Assist with legal and compliance-related workflows including trademarks, patents, and documentation.
  • Support financial operations by reviewing reports, budgets, invoices, and tracking vendor pricing.
  • Improve systems, SOPs, workflows, and dashboards to reduce executive overhead.
  • Leverage AI tools (Claude, ChatGPT, automation platforms) to optimize documentation and execution.
  • Prepare meeting materials, agendas, and executive briefings.
  • Support exit readiness initiatives and confidential data room processes.
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