Associate Account Manager
New
MontrealFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English and French
- Experience
- 2+ years
- Required Skills
- Account ManagementCRMSaaSHubSpot
Requirements
- 2+ years in account management with a clear track record of revenue growth.
- Full sales cycle ownership: from onboarding through to long-term revenue generation (2–3 years).
- SMB experience: comfortable closing sales and generating incremental revenue in a high-volume environment.
- Portfolio management: proven ability to drive commercial outcomes across a large, diverse book of business, ideally in SaaS.
- Team mindset: to roll your sleeves up and support the wider team when needed.
- Verbal and written communication skills in both English and French.
Responsibilities
- Own your portfolio: build meaningful, long-term relationships through regular meetings with partners.
- Drive commercial growth: meet KPIs across monetization, upsell, and retention by educating partners on the full value of Fresha.
- Execute with data: analyze account-level reports and build effective plans to grow revenue from existing accounts.
- Reduce churn: maintain a consistent contact strategy across your portfolio to keep partners engaged.
- Collaborate broadly: work with internal teams to ensure a seamless partner experience at every touchpoint.
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