Upshop

Upshop is an IT company that offers technology solutions for store operations and processes.

101-250 employees
Founded 1989
Technical Support
Private Company

Open Positions2

Remote (U.S. preferred)ContractRetail SaaSPosted
  • Review, draft, and negotiate customer agreements (MSAs, Order Forms, DPAs, SOWs)
  • Lead redline negotiations with customers and their legal teams
  • Balance risk mitigation with commercial pragmatism to avoid deal friction
  • Partner closely with Sales to accelerate deal cycles and remove contract bottlenecks
  • Provide clear guidance on acceptable positions, fallback language, and trade-offs
  • Join customer calls when needed to resolve contractual issues in real time
  • Help refine and maintain contract templates and fallback positions
  • Build and document negotiation playbooks and clause libraries
  • Identify recurring negotiation themes and recommend structural improvements
  • Ensure contracts align with company policies on liability, indemnification, data privacy, and SLAs
  • Escalate non-standard or high-risk terms appropriately
  • Collaborate with outside counsel as needed for complex issues
Showing 1 of 2 positions

About Upshop

Upshop is a leading provider of AI-powered SaaS solutions for total store operations, specifically serving the grocery and convenience store industries. We connect Fresh, Center Store, eCommerce, and Direct Store Delivery (DSD) department operations into a single, unified platform, empowering retailers to simplify processes, increase sales, reduce shrink, and enhance food safety and sustainability. Our technology is trusted by 450+ retail chains across 50,000+ stores in 35 countries and 3 continents. Upshop's tech stack includes a robust blend of cutting-edge technologies such as SSL, HSTS, Google Analytics, Amazon Web Services, Cloudflare CDN, and various other leading tools for analytics and performance optimization. Our engineering culture values innovation and collaboration, enabling us to deliver impactful solutions for our clients. We foster a remote-first work environment promoting flexibility and work-life balance. Founded in 1989, Upshop continuously evolves its platform to meet the demands of a dynamic retail landscape. With a workforce of 101-250 employees, we are experiencing significant growth, supported by substantial funding and a strong market presence. Our commitment is to provide retailers with the tools and insights they need to thrive in today's competitive marketplace. Upshop is a fast-paced, dynamic company with a growth mindset. We're looking for talented individuals who share our dedication to innovation and are passionate about improving the retail experience through technology.

Tech Stack

analyticsmobilewidgetsserver