Director, Chapter Relationship Leader

New
M
Make-A-Wish AmericaNon-profit Organization
Remote positions are open to applicants based anywhere in the continental U.S.Full-TimeDirector
Salary115,000 - 144,000 USD per year
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Job Details

Experience
10+ years total, 7+ years in a federated non-profit organization/environment
Required Skills
Project ManagementMicrosoft Power BIMicrosoft ExcelRisk ManagementStakeholder managementFinancial analysis

Requirements

  • Bachelor’s degree in nonprofit management, business, or related field preferred.
  • 10+ years of total experience required.
  • 7+ years of experience in a federated non-profit organization/environment required.
  • Proven experience in nonprofit performance management and/or strategic consulting.
  • Strong knowledge of Microsoft Office, specifically Word, Excel, and Power BI.
  • Effective communication and interpersonal skills.
  • Strong financial acumen with project management and organizational abilities.
  • Knowledge of nonprofit industry best practices.
  • High level understanding of chapter operations and staff/board issues.

Responsibilities

  • Conduct comprehensive chapter assessments and formulate actionable recommendations.
  • Collaborate with cross-functional teams to design and implement tailored strategies.
  • Analyze financial statements, budgets, and performance metrics to identify trends.
  • Streamline operational processes to enhance efficiency and reduce costs.
  • Monitor key performance indicators (KPIs) to track progress.
  • Work with chapter leadership and stakeholders to ensure strategic alignment.
  • Introduce industry best practices to support continuous operational improvement.
  • Collaborate with finance, operations, development, and mission teams.
  • Identify skill gaps and develop training for chapter personnel.
  • Manage risks and act as a liaison between the National Office and chapters.
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115,000 - 144,000 USD per year
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