Commercial Programs Operations Specialist
New
United StatesFull-TimeMiddle
Salary64,000 - 85,000 USD per year
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Job Details
- Experience
- 2–4 years
- Required Skills
- Data AnalysisSalesforceCRMHubSpot
Requirements
- 2–4 years of experience in Sales Operations, Revenue Operations, or sales technology administration roles.
- Hands-on experience with SalesLoft, including cadence management, reporting, and platform configuration.
- Experience managing integrations between SaaS tools such as Salesforce, HubSpot, Outreach, or similar platforms.
- Strong analytical skills with experience building dashboards and reporting on performance metrics.
- Familiarity with CRM systems, particularly Salesforce.
- Experience with automation or integration tools such as Zapier, Workato, or API-based workflows is preferred.
- Strong attention to detail with a focus on data accuracy and process consistency.
- Ability to manage multiple priorities in a fast-paced, cross-functional environment.
- Excellent communication skills.
- Strong understanding of data hygiene, lead management, and sales process optimization.
Responsibilities
- Own the administration and day-to-day management of SalesLoft, including user setup, configuration, governance, and platform maintenance.
- Build, maintain, and optimize sales cadences aligned with commercial programs, ensuring consistency, accuracy, and alignment with go-to-market priorities.
- Monitor cadence performance metrics such as engagement, response rates, conversion, and step completion, and provide actionable insights.
- Develop dashboards and recurring reports to support Sales Operations and Commercial Programs leadership in decision-making.
- Identify underperforming cadences and collaborate with stakeholders to test, iterate, and improve messaging and sequencing strategies.
- Manage and troubleshoot integrations between SalesLoft and key systems such as CRM, marketing automation, and data platforms.
- Build and maintain automated workflows to ensure reliable data flow across the sales technology stack.
- Document system architecture, cadence structures, and automation logic while supporting continuous process improvement initiatives.
- Develop SOPs and training materials to support adoption and consistent usage of SalesLoft across teams.
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