Solutions Engineer - Federal Government
New
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SmartsheetSaaS Enterprise Software
REMOTE, USA, East coastFull-TimeMiddle
Salary117,500 - 142,500 USD per year
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Job Details
- Experience
- At least 5 years
- Required Skills
- SaaS
Requirements
- At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
- Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
- Strong technical skills and comfort working in ambiguous and high-pressure situations
- Excellent communication and presentation skills
- Relentless curiosity and a commitment to excellence
Responsibilities
- Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
- Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance
- Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
- Partner with Sales, Product, Customer Success, and Professional Services teams
- Grow and maintain knowledge for all Smartsheet products, services, and competitors
- Participate in cross-functional and department-wide projects that support strategic initiatives
- Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
- Periodically travel to customer sites as a technical subject matter expert
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