Operations Support / Dispatch Monitor
New
H
Hunt StLogistics and Transport
Looking for Filipino (Philippines-based) candidates, 24/7 rotating shiftsContract
Salary1,300 AUD per month
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Problem SolvingAttention to detailMultitaskingCustomer support
Requirements
- Previous experience in dispatch, logistics support, operations coordination, customer support, or similar fast paced roles
- Strong written English communication skills
- Excellent response speed and ability to multitask under pressure
- High attention to detail and strong follow through skills
- Ability to monitor multiple ongoing tasks simultaneously
- Comfortable working in a highly active operational environment
- Strong organizational and problem solving abilities
- Ability to work independently with minimal supervision
- Proficiency with WhatsApp, email communication, and group chat coordination
- Reliable internet connection and suitable remote work setup
Responsibilities
- Monitor active transport and dispatch operations across assigned shifts
- Ensure drivers are completing equipment checks prior to arriving at customer sites
- Conduct regular phone and WhatsApp driver follow ups and check ins
- Track driver activity, job progress, and delivery updates
- Perform equipment and operational status checks
- Respond quickly to incoming client job requests via email and group chat platforms
- Coordinate dispatch updates and ensure tasks are actioned promptly
- Escalate operational issues, delays, or concerns when necessary
- Maintain accurate records of communications, dispatch updates, and task progress
- Support the operations team in minimizing missed jobs and service delays
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