Property Management Coordinator
New
P
PavagoProperty Management
Brazil. Colombia, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Native-level English
- Required Skills
- Customer serviceTime ManagementGoogle Workspace
Requirements
- Native-level English communication skills, both written and verbal.
- Strong customer service experience.
- Typing speed of at least 60 WPM.
- Proficiency with Google Workspace (Gmail, Drive, Docs, Sheets).
- Experience working remotely in a professional environment.
- Reliable internet connection and dedicated workspace.
- Strong organizational and administrative skills.
- Ability to manage multiple open tasks simultaneously.
Responsibilities
- Manage customer inquiries via phone, email, and messaging platforms.
- Process new rentals, lease documentation, move-ins, and move-outs.
- Monitor delinquent accounts and execute follow-up communications.
- Maintain accurate records across property management systems.
- Create, document, and improve Standard Operating Procedures (SOPs).
- Prepare regular reports on occupancy, delinquency, and operational performance.
- Coordinate with local teams for physical site support requirements.
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