Agent Marketing Administrator
New
S
SerhantReal Estate
This position is remote eligible. While the position is remote eligible, you must live within the United States.Full-TimeMiddle
Salary70,000 USD per year
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Job Details
- Experience
- 4+ years’ experience, with 2-3 years’ experience in a high-level customer service position
- Required Skills
- Project ManagementCustomer serviceTime ManagementMicrosoft Office SuiteData entryCRM
Requirements
- 4+ years’ experience, with 2-3 years’ experience in a high-level customer service position with direct client/agent facing interactions.
- Prior experience in real estate operations or supporting a high-performing real estate team is strongly preferred.
- Proficient in using software and tools, such as Microsoft Office Suite, CRM systems and software.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy in data entry and document preparation.
- Demonstrated problem solving abilities and capacity to handle multiple tasks.
- Familiarity with real estate transactions and contracts a plus.
- Ability to maintain and handle confidential information.
Responsibilities
- Actively engage with Agents on a day-to-day basis to assist in their daily workflow regarding task completion.
- Manage 60+ incoming Agent requests effectively with accuracy and high-quality deliverables.
- Perform onboarding procedures for new S.MPLE Agents.
- Act as the Quality Control checkpoint before delivering an Agent their requested items.
- Database Management: Maintain and update databases, ensuring accurate and timely entry of information and generate reports as required.
- Support VIP Agents and Teams to leverage their business growth.
- Write departmental standard operating procedures that are repeatable and scalable.
- Be solutions oriented and analyze challenges and offer practical solutions and provide problem-solving support for Agents.
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