Account Manager

New
C
Connectly IncConversational Commerce
Remote/BrazilFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
C1 English
Experience
3+ years
Required Skills
Data AnalysisMicrosoft ExcelAccount ManagementCustomer Success

Requirements

  • 3+ years of SaaS sales experience
  • Previous experience as an Account Manager
  • Strong analytical skills
  • Background in quantitative fields
  • C1 English level or better
  • Medium Excel skills
  • Excellent communication skills

Responsibilities

  • Serve as the primary point of contact for a portfolio of clients.
  • Build and nurture strong, long-lasting relationships to ensure customer loyalty.
  • Identify upselling and cross-selling opportunities to increase revenue.
  • Develop account strategies to meet sales targets.
  • Ensure clients are satisfied with products and services.
  • Conduct regular check-ins and resolve issues promptly.
  • Collaborate with sales, marketing, product, and support teams.
  • Analyze sales data and customer behavior to inform strategies.
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