Regional Channel Manager
New
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SangomaUnified Communications
Dallas, Texas, United States. Austin, Texas, United States. Houston, Texas, United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3–5+ years
- Required Skills
- Business DevelopmentSalesforce
Requirements
- 3–5+ years of channel sales, partner management, or indirect sales experience within Unified Communications, UCaaS, CCaaS, VoIP, telecom, or cloud communications.
- Proven success generating partner-driven pipeline and achieving revenue growth through channel relationships.
- Established relationships with telecom agents, Technology Service Broker, distributors, technology consultants, VARs, MSPs, or reseller partners.
- Strong understanding of UCaaS, CCaaS, VoIP, SIP, networking, and cloud communication technologies.
- Experience developing and executing territory growth strategies, partner business plans, and go-to-market initiatives.
- Demonstrated ability to recruit, onboard, enable, and grow channel partners.
- Strong knowledge of the competitive communications landscape (e.g., RingCentral, Zoom, Microsoft Teams Voice, Cisco, 8x8, Dialpad).
- Experience conducting partner training, QBRs, pipeline reviews, and executive-level business discussions.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Proficiency with CRM and channel management tools such as Salesforce.
- Ability to travel throughout the territory as needed.
- Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
Responsibilities
- Develop, recruit, and expand strategic channel partnerships across the region to drive recurring revenue growth and market expansion.
- Generate sales-qualified pipeline through partner engagement, co-selling initiatives, demand generation campaigns, and territory development activities.
- Enable partners to successfully position and sell Sangoma’s UCaaS, CCaaS, VoIP, Hybrid Cloud, Voice, and Data solutions.
- Serve as the primary relationship owner for channel partners, providing ongoing business planning, sales enablement, training, and operational support.
- Conduct regular partner business reviews (QBRs) focused on pipeline growth, revenue performance, market opportunities, and strategic alignment.
- Collaborate with partners on joint go-to-market strategies, account mapping, lead generation campaigns, and competitive displacement opportunities.
- Drive partner activation and engagement by implementing incentive programs, onboarding initiatives, and sales acceleration activities.
- Maintain accurate pipeline forecasting, partner activity tracking, and opportunity management within CRM systems such as Salesforce.
- Work cross-functionally with Sales, Marketing, Engineering, Product, and Support teams to maximize partner success and customer satisfaction.
- Act as the voice of the partner by delivering market feedback, customer insights, and competitive intelligence to internal stakeholders.
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