Operations, Scheduling & NDIS Administration Coordinator
New
Philippines, Monday – Friday, 9:00 am – 5:00 pm PH TimeFull-TimeMiddle
Salary480,000 - 600,000 PHP per year
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Job Details
- Experience
- Minimum 3 years’ experience in administration, operations support, healthcare administration, scheduling, billing support, or practice coordination
- Required Skills
- Operations ManagementMicrosoft ExcelReportingCRM
Requirements
- Minimum 3 years’ experience in administration, operations, or healthcare.
- Experience in allied health, NDIS, or medical administration.
- Strong organizational and multitasking abilities.
- Intermediate Excel and reporting skills.
- Strong written and verbal communication skills.
- High attention to detail and accuracy.
- Experience using practice management systems or CRMs.
- Ability to work independently.
- Understanding of confidentiality and compliance.
Responsibilities
- Monitor diary, recalls, and appointment scheduling.
- Manage and track support-plan documentation and reviews in PracSuite.
- Maintain and update practice waitlists.
- Review outstanding payments and investigate billing issues.
- Update KPI dashboards and generate operational reports.
- Follow up with therapists regarding outstanding actions.
- Document workflows and recommend process improvements.
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