Customer Service Representative
New
H
Hire OverseasAutomotive
Philippines, US Eastern TimeFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluent, clear English with a neutral or US-friendly accent
- Required Skills
- Customer serviceCRM
Requirements
- Fluent, clear English with a neutral or US-friendly accent.
- Previous call center experience is highly preferred.
- Comfortable making repetitive, high-volume outbound calls.
- Tech-savvy and able to quickly learn new software.
- Ability to follow scripts and handle basic customer questions.
- Reliable internet connection, headset, and a quiet work environment.
- Availability to work full-time, Monday–Friday, US Eastern Time hours.
Responsibilities
- Make 175+ outbound calls per day to customers regarding upcoming or overdue vehicle service.
- Leave voicemails and send follow-up texts and emails to ensure customer engagement.
- Use dealership software to schedule service appointments when customers respond.
- Follow structured daily call campaigns including service reminders, state inspections, and promotional offers.
- Accurately track and log all customer interactions in internal systems.
- Maintain professional and clear communication throughout all interactions.
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