Customer Service Representative
New
Philippines, US working hoursFull-TimeEntry
Salary336,000 - 612,000 PHP per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- At least 1 year
- Required Skills
- Customer serviceTime ManagementCRM
Requirements
- At least 1 year of proven experience as a Customer Service Representative (Financial Account)
- Proven Experience in Financial Services and Tax-related industry
- Excellent English communication skills (at least B2 level)
- Excellent phone, email, and instant messaging communication skills
- Solid organizational and time management skills
- Tech savvy with CRM, cloud services, and VoIP
- Knowledge of Google Calendar
- Able to work on a graveyard shift
Responsibilities
- Handle client onboarding after sales close
- Manage follow-ups and document collection
- Answer tax-related questions
- Coordinate with sales and office teams
- Manage inbound calls, redirect inquiries, and schedule meetings
- Maintain communication threads in Go High Level
- Support administrative projects and database updates
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