Product Enablement Specialist
São Paulo, SPFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- FigmaContent creationSaaS
Requirements
- 3+ years of experience in product enablement, education, or marketing.
- Experience creating materials for SaaS products and new feature launches.
- Strong ability to explain functionality to technical and non-technical audiences.
- Hands-on experience with video production: scripting, screen recording, voiceover, and editing.
- Strong video editing skills.
- Experience working cross-functionally with Product, Engineering, and Customer Success.
- Organizational skills to manage multiple launch timelines.
- High attention to detail and content quality.
- Familiarity with Intercom or similar platforms for in-app guidance.
- Ability to work in a fast-paced, high-growth environment.
Responsibilities
- Plan and execute enablement initiatives for new feature launches.
- Translate technical requirements into actionable enablement materials.
- Create high-quality product videos, guided demos, and feature explanations.
- Produce written content including FAQs, one-pagers, and internal announcements.
- Manage and maintain a repository of enablement assets.
- Support customer-facing teams with product knowledge and workflows.
- Measure asset effectiveness and collect feedback to improve future launches.
- Define quality standards for all product-related materials.
- Use Figma to prototype content for unreleased features.
- Use tools like Intercom and Arcade for in-product tours.
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