Account Manager

New

SimpplrSaaS Intranet

Remote USFull-TimeMiddle

Salary120,000 - 180,000 USD per year

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Job Details

Experience: Minimum of 5 years of direct sales or account management experience
Required Skills: SalesforceAccount ManagementCRM

Minimum of 5 years of direct sales or account management experience.
Proven track record of consistently exceeding quota in SaaS sales.
Highly adept at navigating complex, multi-party sales cycles.
Extensive experience selling SaaS and enterprise cloud applications.
Strong understanding of CRM, Salesforce, HR, intranet, collaboration, chat, or enterprise social platforms.
Superior communication, presentation, and negotiation skills.
Strong business acumen and strategic thinking abilities.
Customer-centric approach with a passion for building long-term partnerships.
Exceptional problem-solving skills and adaptability.

Strategically manage and grow a portfolio of customer accounts, driving retention and expansion to achieve ARR growth targets.
Deeply understand customer business goals, use cases, and success criteria to proactively identify growth opportunities.
Develop a comprehensive understanding of the competitive landscape and industry trends to inform account strategies.
Lead impactful business reviews and regular check-ins to foster long-term partnerships.
Cultivate and maintain strong, trust-based relationships with key customer stakeholders and decision-makers.
Proactively identify and close upsell and cross-sell opportunities.
Drive and negotiate renewals, ensuring smooth negotiations and timely execution.
Collaborate closely with Customer Success and Professional Services teams to ensure seamless onboarding and value realization.
Act as a customer advocate, coordinating with Support and Product teams to resolve escalations.
Manage a sales pipeline and provide accurate forecasts for assigned accounts.

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