Account Manager, North America Large Accounts
New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceAccount ManagementCRMCustomer SuccessHubSpot
Requirements
- 5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software.
- Proven success managing large, complex customer relationships with recurring revenue models.
- Track record of meeting or exceeding revenue and retention targets.
- Strong consultative selling skills and ability to navigate complex procurement processes.
- Experience collaborating cross-functionally and influencing internal stakeholders.
Responsibilities
- Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction.
- Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
- Develop strategic relationships with key stakeholders, decision-makers, and influencers.
- Drive renewals and expansion opportunities to maximize customer lifetime value.
- Own and achieve assigned quota and revenue targets.
- Navigate complex sales cycles, including procurement and contract negotiations.
- Collaborate with Customer Success and Support teams to resolve issues and drive engagement.
- Maintain accurate sales forecasts and CRM records.
- Work cross-functionally with Product, Marketing, and Professional Services teams.
- Manage and negotiate contract renewals.
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