Simpplr

👥 251-500💰 $70,000,000 Series D almost 2 years agoHuman Resources Information Technology Enterprise Software Collaboration Software💼 Private Company

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Simpplr is a company focused on innovative solutions with a growing team, currently seeking a Principal Product Marketing Manager and a Technical Program Manager to enhance their product offerings and technical operations.

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Jobs at this company:

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🔥 Senior Customer Success Manager

Posted about 16 hours ago

🧭 Full-Time

🔍 B2B SaaS

🔧 Requirements

Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred.
Proven experience (5+ years) in a customer success or account management role in a B2B SaaS environment (this is a must).
Demonstrated track record of managing complex client relationships and driving customer success initiatives.
Strong analytical skills with the ability to interpret data and trends to inform decision-making.
Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences.
Strategic thinker with a proactive and solution-oriented approach to problem-solving.
Team player with strong leadership abilities and a passion for mentoring and developing others.

💡 Responsibilities

Build and maintain strong relationships with key clients, serving as their trusted advisor.
Proactively engage with clients to understand their business objectives and challenges.
Act as the primary point of contact for escalations and issue resolution, ensuring timely and effective resolution of client concerns.
Develop and implement strategic account plans to drive customer success and maximize value for both the client and the company.
Identify opportunities for upselling and cross-selling additional products or services to existing clients.
Collaborate with internal teams, including sales, product management, and support, to align strategies and ensure seamless delivery of solutions to clients.
Assess the health of client accounts by tracking product adoption and usage patterns.
Identify potential risks to customer satisfaction and retention.
Develop and implement risk mitigation plans to proactively address issues and minimize churn.
Collaborate with internal teams to ensure the timely resolution of any identified risks or challenges impacting customer success.
Champion the voice of the customer within the organization, advocating for enhancements to products or processes based on client feedback and insights.
Work closely with the product development team to prioritize feature requests and enhancements that align with customer needs and objectives.
Track and analyze key performance metrics related to customer satisfaction, retention, and expansion.
Generate regular reports and presentations to communicate VoC, performance trends, opportunities, and challenges to internal stakeholders and senior management.
Provide guidance and mentorship to junior members of the customer success team, helping them develop their skills and achieve their goals.
Foster a collaborative and supportive team environment, encouraging knowledge sharing and best practices.

Posted about 16 hours ago

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🔥 Test Engineer-Automation (Playwright)

Posted 2 days ago

📍 United States, Canada, India, UK

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3-5 years of experience in software testing
Minimum 2 years in automation testing
Strong understanding of testing methodologies
Proficiency in Playwright and TypeScript (or JavaScript)
Experience with Cucumber BDD and API testing tools

💡 Responsibilities

Design, implement, and improve automation test scripts and frameworks
Optimize test mechanisms for efficiency
Prioritize workload to meet deadlines
Provide feedback on release readiness
Participate in requirement analysis

JenkinsJMeterTypeScriptJiraAPI testingManual testing

Posted 2 days ago

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🔥 Sales Development Representative, Inbound

Posted 8 days ago

📍 United Kingdom

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Interest in sales or 6-12 months of SDR experience
Proven track record of quota and KPI attainment
Strong verbal and written communication skills
Strong problem-solving skills
Ability to understand customer needs
Excellent time management skills

💡 Responsibilities

Efficiently respond and qualify inbound marketing leads
Generate new business opportunities
Follow up with leads via calls, emails, and social touches
Engage in conversation to qualify leads
Evangelize Simpplr internally and through inbound efforts
Achieve monthly quotas of sales accepted and qualified opportunities

Sales experienceLead GenerationCRM

Posted 8 days ago

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🔥 Account Manager

Posted 14 days ago

📍 USA, UK, Canada, India

🧭 Full-Time

💸 120000.0 - 180000.0 USD per year

🔍 Technology / Software

🔧 Requirements

5+ years of field sales or account management experience in technology/software industry preferred.
Proven track record of excellence in SaaS sales.
Highly adept at working on complex sales cycles.
Experience in selling SaaS and enterprise cloud applications is a plus.
Superior communication skills and strong leadership qualities.

💡 Responsibilities

Within your assigned portfolio accounts you will be responsible for finding and developing opportunities.
Develop and execute strategic account plans outlining expansion opportunities.
Drive renewals for your assigned book of accounts.
Manage the end-to-end sales process to meet or exceed bookings and revenue goals.
Develop proposals and negotiate contracts.

SalesforceNegotiationAccount ManagementRelationship managementSales experienceCRMCustomer SuccessSaaS

Posted 14 days ago

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🔥 Enterprise Account Executive (West Region)

Posted 17 days ago

📍 United States, Canada

🧭 Full-Time

💸 135000.0 - 160000.0 USD per year

🔍 Technology / Software

🔧 Requirements

5+ years of field sales experience
10+ years of overall sales experience
Proven record with $150k+ ARR SaaS deals
Experience in selling SaaS and enterprise cloud applications
Strong communication skills

💡 Responsibilities

Manage end-to-end sales process
Build 4X pipeline for ARR targets
Create quarterly forecasts
Facilitate strategic alignment
Develop proposals and negotiate deals
Contribute to sales process improvements

NegotiationAccount ManagementRelationship managementCRMSaaS

Posted 17 days ago

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🔥 Enterprise Account Executive (East Region)

Posted 20 days ago

📍 United States

🧭 Full-Time

💸 135000.0 - 160000.0 USD per year

🔍 Technology / Software

🔧 Requirements

5+ years of field sales experience in technology/software
10+ years of overall sales experience
Proven track record of exceeding quota
Experience with SaaS and enterprise cloud applications

💡 Responsibilities

Manage the end-to-end sales process
Build 4X pipeline to ensure successful achievement of ARR targets
Create quarterly forecasts and contribute to sales meetings
Articulate path to closure for all deals
Negotiate pricing and contractual terms

SalesforceStrategic ManagementNegotiationRelationship buildingAccount ManagementSales experienceCRMSaaS

Posted 20 days ago

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🔥 Sr/ Principal PM - HR (B2B SaaS)

Posted 2 months ago

📍 USA, UK, Canada, India

🔍 Software / AI-powered employee experience

🔧 Requirements

Bachelor's degree in Computer Science, Engineering, or a related field.
5+ years of product management experience with focus on developer tools, APIs, integrations, or extensibility.
Prior hands-on experience as a software engineer with a solid understanding of the software development lifecycle.
Experience building API-driven platforms, custom SDKs, and developer ecosystems.
Understanding of microservices architecture and ability to conceptualize custom micro-apps.
Knowledge of RESTful APIs, OAuth, webhooks, and authentication/authorization models.
Strong understanding of frontend technologies (HTML, CSS, JavaScript) in interaction with backend APIs.
Experience working with a variety of third-party integrations.
Strong technical communication skills for translating requirements.
Experience in agile development environments.
Analytical mindset for defining and tracking KPIs for product success.
Self-starter with a growth mindset.

💡 Responsibilities

Collaborate with the Integrations & Extensibility team to define and execute the product roadmap for integrations, APIs, and extensibility features.
Ensure the platform supports integrations with popular enterprise applications and enables customers to build their own integrations.
Build frameworks that allow customers to develop their own integrations and custom micro-apps.
Drive creation of API management solutions, SDKs, and developer portals.
Understand customer use cases and translate them into product requirements.
Work with engineering and design teams for technical feasibility and performance of the platform’s extensibility capabilities.
Define key metrics to measure success and adoption of integrations and tools.

Backend DevelopmentSoftware DevelopmentAgileFrontend DevelopmentOAuthProduct ManagementRESTful APIsMicroservices

Posted 2 months ago

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🔥 Lead Product Designer-Extensibility & Integrations

Posted 2 months ago

📍 US, UK, Canada, India

🔍 Employee engagement and productivity

🔧 Requirements

Proven experience in designing developer tools, extensibility features, or integrations.
Strong understanding of UX design principles, including user research, wireframing, prototyping, and usability testing.
Proficiency in design tools such as Figma, Sketch, or Adobe XD.
Familiarity with development tools and technologies, such as APIs, SDKs, and programming languages.
Excellent communication and collaboration skills, with the ability to effectively communicate design concepts to technical and non-technical stakeholders.
Strong problem-solving and analytical skills to identify and address design challenges.

💡 Responsibilities

Create intuitive and user-friendly interfaces for developer tools, extensibility features, and integrations.
Conduct user research to understand the needs and pain points of developers and IT professionals.
Collaborate closely with engineers, product managers, and other stakeholders to ensure that design solutions align with business objectives.
Drive innovation and explore new design opportunities to enhance the developer experience.
Provide mentorship and guidance to junior designers on the team.

FigmaUI DesignUser Experience DesignCommunication SkillsSketchResearchPrototyping

Posted 2 months ago

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🔥 Technical Content Writer / Strategist

Posted 2 months ago

📍 USA, UK, Canada, India

🔍 Employee experience software

🔧 Requirements

5+ years of experience creating customer facing deliverables.
Strong editorial skills.
BA/BS in technical communication or a related discipline or at least five years of experience writing complex documentation for web-based software.
Experience in writing feature/functional documentation.
Expertise in content/learning development tools like Google Suite, Zendesk, Adobe, Rise/Articulate 360.
Experience creating scripts for digital training.
Strong management skills to plan, write, edit and publish content.
A learning mentality and willingness to take on challenges.
Experience as part of a SaaS Customer Success Team.
Good research, organizational, and learning skills.

💡 Responsibilities

Develop extensive product knowledge through using the software and comprehending existing documentation.
Work with product managers, product marketing, and engineers to produce and maintain world-class documentation.
Support the Simpplr Training and Content Manager in developing new training material for delivery.
Prioritize content needs with Simpplr Customer Success and Product teams.
Manage content library and version control.
Develop scripts and integrate those scripts into modules with the Training and Content Manager.
Compile best practice data and draft content deliverables for review.
Gather customer feedback on documentation to improve usability.

Content creationContent managementOrganizational skillsDocumentationResearchWritingSaaS

Posted 2 months ago

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