Customer Support Operator

New
T
ArgentinaFull-TimeEntry
Salary not disclosed
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Job Details

Languages
English, Spanish
Required Skills
CRMCustomer support

Requirements

  • Experience in customer support or online communication
  • Strong communication skills
  • Ability to multitask and work under pressure
  • English — Intermediate or higher
  • Spanish — Advanced
  • Confident PC user
  • Experience with CRM systems and live chat tools

Responsibilities

  • Support users via live chat and email
  • Assist players with verification, deposits, withdrawals, and bonuses
  • Resolve payment and technical issues
  • Escalate complex cases to relevant departments
  • Maintain high customer satisfaction
  • Follow company policies and responsible gaming standards
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