Coordinator, Transcription Marketplace
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 1-2 years
- Required Skills
- Quality Assurance
Requirements
- 1-2 years experience in a fast-growing startup or consulting firm
- Strong written communicator
- Detail-oriented and consistent
- Organized self-starter
- Experience in coordinator, operations, or administrative roles
- Familiarity with transcription, legal services, or independent contractor management
Responsibilities
- Serve as the primary point of contact for transcribers via Email and Slack, managing questions, issues, and routine communications
- Own onboarding for new transcription Independent Contractor's: coordinating paperwork, training access, and first-week check-ins
- Conduct QA reviews on transcription deliverables, flagging issues and routing feedback to appropriate owners
- Maintain communication logs and ensure follow-through on open items
- Support the Transcription Marketplace Strategy Team with operational tasks to clear bandwidth for strategic priorities
- Contribute to process documentation as workflows are refined
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