Coordinator, Digital Reporter Marketplace

United StatesFull-TimeEntry
Salary not disclosed
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Job Details

Experience
1-2 years
Required Skills
DocumentationQuality Assurance

Requirements

  • 1-2 years experience in a fast-growing startup or consulting firm
  • Organized and thorough, capable of completing tasks and documenting work
  • Clear written communicator comfortable sending professional IC-facing messages
  • Eager to build structure where it doesn't yet exist
  • Experience in coordinator, operations, or community management roles
  • Background in legal, deposition, or independent contractor management is a plus

Responsibilities

  • Coordinate onboarding for new Digital Reporter independent contractors
  • Support engagement efforts, routing communications, and helping execute retention touch points
  • Assist with QA workflows by reviewing reports, logging issues, and routing feedback
  • Build and maintain an internal knowledge base for processes, playbooks, and procedures
  • Manage routine Slack and email communication with Digital Reporters
  • Identify gaps in existing documentation and help with closing them
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