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Nymbus, Inc.

Nymbus, Inc. is a company that currently has a job opening for a Digital Support Specialist. Further details about the company's mission or services are not provided.

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Jobs at this company:

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🔥 Digital Experience Center Manager
Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 50000.0 - 70000.0 USD per year

🔍 Fintech

  • Proven experience in managing a multi-tenant contact center or similar environment.
  • Strong understanding of contact center operations, workflows, and technology platforms.
  • Exceptional communication, collaboration, and leadership skills.
  • Demonstrated ability to analyze data, make decisions, and implement changes effectively.
  • Experience with SLA and KPI management in a fast-paced, client-facing role.
  • Familiarity with regulatory compliance and risk management processes.
  • Build and maintain strong relationships with multiple tenants, addressing individual client needs.
  • Oversee contact center workflows for streamlined operations and optimize resource allocation.
  • Analyze contact center metrics to identify trends and drive improvements.
  • Manage varying SLAs and KPIs to meet all obligations.
  • Facilitate communication between clients and internal teams.
  • Lead and coach teams to achieve performance goals.
  • Resolve tenant disputes and operational challenges positively.
  • Ensure technology proficiency in contact center systems.
  • Navigate changes in client needs and industry trends.
  • Ensure compliance with regulatory requirements and privacy standards.

Data AnalysisComplianceClient relationship managementRisk Management

Posted about 2 months ago
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🔥 Implementation Consultant - Core Banking - Deposits
Posted 3 months ago

📍 United States

🧭 Full-Time

💸 70000.0 - 80000.0 USD per year

🔍 Fintech

  • 2+ years of supervisory or leadership experience required.
  • Knowledge of customer service techniques and standards.
  • Proven ability to manage efficiency gains as a leader.
  • Several years of banking experience preferred specializing in Deposits, Loans, GL or Back Office Operations.
  • Working knowledge of Google Suite (Chat, Gmail, Docs, Sheets, etc.).
  • Working knowledge of project management tools such as Smartsheet.
  • Strong verbal and written communication skills.
  • Effective public presentation skills.
  • Diligent Time Management and analytical skills.
  • Process and detail oriented.
  • Configure and implement Core Processing functionality.
  • Document client and internal discussions and decisions.
  • Provide consultation to the client during the conversion and implementation process.
  • Support ongoing client operational issues by diagnosing improvement opportunities.
  • Communicate progress and any potential problems to management.
  • Test new features of the Core product suite.
  • Analyze incidents during implementation and develop efficiency tools.

Training

Posted 3 months ago
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🔥 Data Conversion Specialist
Posted 3 months ago

📍 United States

🧭 Full-Time

💸 70000.0 - 80000.0 USD per year

🔍 Fintech

  • 2+ years of financial industry experience, particularly in conversion programming or software development for lending or deposit operations.
  • Proficient with SQL or other programming languages.
  • Experience with programming standards, software development tools, optimization techniques, and technical specifications.
  • Banking expertise, including deposit operations and financial reporting.
  • Diligent time management and analytical skills, process and detail-oriented.
  • Provide support to banks and credit unions by building data requirements for moving source data into the NYMBUS Core platform.
  • Collaborate effectively with clients, internal project teams, and project stakeholders.
  • Validate the accuracy of converted data using reporting and quality assurance checks.
  • Map data and business logic using SQL and other programming languages.
  • Lead discussions on business and technical topics while analyzing and interpreting data.
  • Coordinate multiple tasks to completion with minimal supervision.

Software DevelopmentSQL

Posted 3 months ago
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🔥 Lead Engineer - Digital Banking
Posted 3 months ago

📍 United States

🧭 Full-Time

💸 150000 - 160000 USD per year

🔍 Fintech

  • Bachelor’s Degree in computer science or a related field, or equivalent practical experience.
  • 10+ years of experience as a full stack developer using Java, JavaScript, and ideally Swift and/or Kotlin.
  • 6+ years of experience in creating large, complex enterprise applications.
  • 4+ years of working in the Banking or Fintech industry.
  • Experience working in agile environments.
  • Excellent communication skills.
  • Develop highly complex and integrated enterprise applications with superior web and native experiences.
  • Act as the go-to person in your squad team for all architectural questions and decisions.
  • Create and review software architecture designs and architectural standards.
  • Ensure software meets security and legal compliance standards.
  • Identify risks and potential mitigations.
  • Align with peer Lead Engineers on architecture.
  • Define 3rd party library usage and promote shared code adoption.
  • Support developers in translating business requirements into technical specifications.
  • Hire, onboard, guide, and coach developers.
  • Drive the team to maximum velocity while ensuring high code quality.
  • Conduct fast root cause analysis of mission-critical issues.

AgileJavaJavascriptKotlinSoftware ArchitectureSwiftCollaborationCompliance

Posted 3 months ago
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