Returning Student Advisor
New
U
UMA EducationHealthcare Education
Remote (RMT)Full-TimeEntry
Salary19 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer serviceMicrosoft OfficeTime Management
Requirements
- High School Diploma or equivalent experience.
- Proficient in time management of competing priorities.
- Skills in relationship building, basic technical computer skills, time management, personal accountability, and drive.
- Ability to professionally communicate fluently in verbal and written English.
- Ability to support a diverse and inclusive work environment.
- Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
- Home office set up with a quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
Responsibilities
- Provide academic guidance to learners, assisting them with course navigation, academic policies, and course expectations.
- Regularly engage with learners as a primary point of contact to address their non-academic inquiries and concerns, via voice, text, social media, and video.
- Collaborate with team members to support retention initiatives.
- Identify at-risk learners and provide guidance to enhance their chances of short- and long-term academic success.
- Contribute to achieving individual, team, and departmental retention goals.
- Participate in and contribute to team collaboration and communication.
- Engage with team members on camera and in digital workspaces and virtual events.
- Perform other duties as assigned.
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