Technical + CS Enablement Manager
New
D
DrataSaaS
Remote - USFull-TimeManager
Salary101,900 - 157,395 USD per year OTE
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Job Details
- Experience
- 4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role
- Required Skills
- SalesforceCustomer SuccessSaaS
Requirements
- 4+ years of experience in enablement, customer success, sales, or technical training.
- Experience supporting SaaS teams in product-driven environments.
- Strong ability to communicate, facilitate, and influence at all levels.
- Builder mindset with experience creating scalable programs.
- Excellent organization, coaching, and program management skills.
- Ability to connect technical depth with customer-facing impact.
Responsibilities
- Embed with Customer Success teams to understand performance trends.
- Build and maintain onboarding programs including live training and virtual curriculum.
- Design ongoing enablement for renewals, expansion, and product knowledge.
- Develop technical enablement curriculum for product understanding.
- Partner with Product and Marketing for product launches and strategic initiatives.
- Create training sessions, playbooks, and documentation.
- Establish measurable outcomes for program effectiveness.
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