Senior Manager, Corporate Technology
United StatesFull-TimeManager
Salary172,000 - 195,000 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Google WorkspaceSlack
Requirements
- 7+ years of experience leading or managing corporate technology, IT operations, or internal systems functions within high-growth startup or technology environments.
- Strong expertise with Google Workspace, Slack administration, SaaS management, and modern IT infrastructure best practices.
- Proven experience designing scalable IT service delivery models, defining SLOs, and implementing automation strategies.
- Solid understanding of security principles related to enterprise productivity tools and corporate systems.
- Experience managing SaaS rationalization initiatives, reducing operational complexity, and improving adoption across organizations.
- Strong leadership and communication skills, with the ability to influence stakeholders and collaborate effectively across technical and non-technical teams.
- Hands-on, player-coach mentality with the ability to balance strategic planning and operational execution.
- Highly organized, process-oriented, and driven to maintain high standards of quality and performance.
Responsibilities
- Lead and evolve the corporate technology and IT support function, including device provisioning, support operations, service delivery management, and process optimization.
- Manage and improve productivity platforms such as Google Workspace, Slack, email systems, and other critical SaaS applications used across the organization.
- Develop and execute a scalable IT strategy roadmap aligned with business growth objectives and operational priorities.
- Define service-level objectives (SLOs), implement performance metrics, and drive automation initiatives to improve support efficiency and reduce manual workloads.
- Partner cross-functionally with engineering, business applications, finance, and operations teams to streamline the SaaS ecosystem, improve user experiences, and optimize technology spend.
- Coach and support a small IT team while fostering accountability, operational excellence, and continuous improvement.
- Strengthen security and compliance practices across internal systems without compromising employee productivity or collaboration.
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