Head of Solutions Engineering
New
The role is fully remote within the United StatesFull-TimeManager
Salary298,000 - 351,000 USD per year
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Job Details
- Experience
- 12+ years of experience in Solutions Engineering, technical consulting, or pre-sales roles
- Required Skills
- CybersecuritySalesforceSaaS
Requirements
- 12+ years of experience in Solutions Engineering, technical consulting, or pre-sales roles within SaaS or enterprise technology environments.
- Minimum 5 years of leadership experience managing and scaling high-performing technical or customer-facing teams.
- Proven success leading Solutions Engineering organizations across both high-velocity SMB/Growth motions and complex Enterprise sales environments.
- Strong experience partnering with senior Sales leadership at Director and VP levels to co-own business outcomes and revenue goals.
- Demonstrated ability to build scalable operational systems, performance frameworks, and measurable pre-sales processes.
- Strong understanding of SaaS platforms, customer lifecycle management, technical discovery, and enterprise solution selling.
- Experience within GRC, cybersecurity, compliance, identity management, or trust-based technology ecosystems is highly preferred.
- Excellent leadership, coaching, communication, stakeholder management, and organizational development capabilities.
- Strong analytical mindset with experience leveraging operational metrics, forecasting, and data-driven decision-making.
- Comfortable operating in fast-paced, high-growth environments with a proactive and collaborative leadership style.
- Experience using CRM, enablement, and operational tools such as Salesforce, Gong, and similar platforms.
- Open mindset toward AI adoption and automation to improve efficiency, productivity, and customer outcomes.
Responsibilities
- Lead and scale the regional Solutions Engineering organization across multiple customer segments, including SMB, Growth, Commercial, Enterprise, and Strategic accounts.
- Own technical win rates, SE attach rates, and revenue performance metrics while driving improvements in sales efficiency and deal acceleration.
- Partner closely with Sales and Account Management leadership to ensure optimal technical engagement throughout the customer lifecycle.
- Develop workshop-led customer engagement strategies that shorten sales cycles, improve forecasting accuracy, and accelerate time to value.
- Build and strengthen competitive positioning, technical proof points, and scalable pre-sales best practices to support complex enterprise deals.
- Foster a high-performance culture centered around speed, customer obsession, collaboration, and continuous improvement.
- Recruit, mentor, and retain top Solutions Engineering talent while supporting onboarding, enablement, and long-term career development.
- Collaborate cross-functionally with Product, Customer Success, and global leadership teams to influence roadmap priorities and improve customer outcomes.
- Establish operational excellence through data-driven reporting, forecasting, QBRs, deal inspections, and process optimization across CRM and enablement platforms.
- Contribute to global Centers of Excellence initiatives by developing scalable playbooks, frameworks, and AI-enhanced operational processes.
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