IME Workers Compensation Customer Service Representative
New
D
Dane Street, LLCInsurance
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceTime ManagementCritical thinkingData entry
Requirements
- Associate’s Degree (preferred)
- Experience in healthcare or insurance setting (preferred)
- Exceptional communication skills
- Ability to apply critical thinking
- Strong time management skills
- Computer literacy and typing skills
- Reliable, uninterrupted internet connection
Responsibilities
- Intake new cases and review/verify information
- Draft cases in AccessDS system
- Communicate with clients regarding missing claim information
- Sort and organize medical documents
- Assign and schedule cases to appropriate physicians
- Verify physician conflict of interest
- Monitor, process and track cases to ensure deadlines are met
- Update clients on progress of cases
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