Certified Pharmacy Technician
Australia, Canada, India, Ireland, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceData entry
Requirements
- High school diploma/GED.
- Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate.
- Must maintain a pharmacy technician registration with State Board of Pharmacy.
- Prior experience in a pharmacy setting.
- Must be 18+ years of age.
- Comfortable working in a phone-based environment.
- Ability to utilize computer equipment and navigate multiple software programs.
- Strong drug and pharmacy billing knowledge.
- Clear written and verbal communication skills.
- Strong prioritization and organizational skills.
Responsibilities
- Provide an exceptional customer service experience each day in a phone based environment.
- Enter a high volume of data; processing prescription information with speed and accuracy.
- Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.
- Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks.
- Working through current case queues to problem solve for patient care issues.
- Serving as a liaison between the clinical pharmacists and other medical professionals on patient’s behalf.
- Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded.
- Maintaining patient records with strong attention to detail and confidentiality.
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