Operations Manager
New
Source API remote eligibility restrictions: United States, flexibility to collaborate across time zonesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in Operations, Business Operations, Internal Operations, or a comparable cross-functional operational leadership role
- Required Skills
- Operations ManagementCompliance
Requirements
- 5+ years of experience in Operations, Business Operations, Internal Operations, or a comparable cross-functional operational leadership role
- Experience working in a scaling organization
- Hands-on experience managing operational processes across multiple business functions
- Practical experience owning and administering a multi-tool SaaS ecosystem
- Experience introducing operational improvements, automation, or process standardization initiatives at organizational scale
- Experience working with operational security, compliance, GDPR, ISO 27001, or customer audit processes
- Experience managing external vendors, contract negotiations, and operational partnerships
- Experience leading a small operational, IT, or cross-functional support team
- Experience working directly with senior leadership and influencing organizational decisions
Responsibilities
- Lead and develop the Operations team, including IT Administration and Security
- Continuously improve operational scalability across Finance, Sales, Delivery, Technology, and People functions
- Own and evolve the company’s operational tooling ecosystem and automation landscape
- Strengthen operational resilience, business continuity, and security practices
- Coordinate operational aspects of compliance initiatives, including ISO 27001 readiness and customer security requirements
- Partner with external vendors, legal counsel, auditors, and the DPO on operational and compliance-related matters
- Support organizational alignment by improving workflows, communication structures, and operational clarity across teams
- Build and maintain operational documentation, policies, and internal enablement resources
- Advise leadership on operational risks, scalability, tooling, security, and process optimization
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