Content Support Analyst
New
A
AlphaSenseMarket Intelligence
Remote - India, Must be able to work a late shift to support the U.S. revenue team.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 0-4 years
- Required Skills
- MS OfficeTroubleshootingData entryGoogle WorkspaceNotion
Requirements
- Bachelor’s Degree.
- 0-4 years of data entry and/or data maintenance experience.
- Outstanding oral and written communication skills.
- Knowledge of MS Office, Google Suite, Linear, and Notion.
- Experience creating SOPs.
- Ability to distill and explain complex issues in simple terms.
- Ability to work independently and manage time effectively under pressure.
- Experience with financial information, data, and analyst workflows.
- Must be able to work a late shift to support the U.S. revenue team.
Responsibilities
- Discover new sources of content available on the web to augment our content offering.
- Configure new web scraping jobs via an admin interface and maintain existing ones.
- Verify and upload company presentations and regulatory documents.
- Provide 3rd level support for content-related inquiries.
- Coordinate with engineering, product managers, and content providers to resolve issues.
- Create and document content onboarding processes and SOPs.
- Review documents for property categorization and tagging across the processing pipeline.
- Track processing state and generate content usage reports.
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