Content Support Analyst
New
A
AlphaSense IndiaMarket Intelligence
Remote - India, Must be able to work a late shift to support the U.S. revenue team.Full-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 0-4 years
- Required Skills
- MS OfficeData entryQuality AssuranceGoogle WorkspaceNotion
Requirements
- Bachelor’s Degree
- 0-4 years of data entry and/or data maintenance experience
- Outstanding oral and written communication skills
- Knowledge of MS Office, Google Suite, Linear, Notion, and SOP creation
- Ability to distill and explain complex issues
- Effective time management and task prioritization skills
- Ability to work independently
- Must be able to work a late shift to support the U.S. revenue team
- Experience with financial information/data and analyst workflows
Responsibilities
- Discover new sources of web content and evaluate for onboarding.
- Configure and maintain automated web scraping jobs via admin interface.
- Verify and upload company presentations, regulatory documents, and other content.
- Provide 3rd level support for content-related inquiries.
- Coordinate with product managers, engineers, and content providers to resolve issues.
- Track processing states and maintain logs of content requests.
- Create and update documentation for content onboarding processes.
- Perform quality assurance and control through document categorization and tagging.
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