- Lead and manage a team of around 10 analysts, providing guidance, support, and coaching to foster a high-performing and collaborative work environment
- Serve as a point of escalation for resolving complex issues and conflicts, working closely with team members to find timely and effective solutions
- Set clear performance expectations and goals for team members and ensure they have the necessary resources and training to meet them
- Monitor team performance and provide regular feedback, recognizing achievements and addressing areas of improvement in a constructive manner
- Collaborate with the operations manager to ensure smooth coordination and alignment of hiring, content generation and data integrity goals and objectives
- Conduct regular team meetings and performance reviews to assess progress, address challenges, and identify opportunities for growth and development
LeadershipProblem SolvingTeam management+1 more