Strategy & Operations Manager, Driver Engagement
New
C
CurriLogistics & Construction
Remote - United StatesFull-TimeManager
Salary120,000 - 135,000 USD per year
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Job Details
- Required Skills
- SQLData AnalysisProduct ManagementProcess improvementGoogle Sheets
Requirements
- Data-driven and analytically strong, with ability to autonomously pull and organize data using SQL and Google Sheets.
- Strong strategic thinking and communication skills; able to distill qualitative and quantitative data into insights for stakeholders at all levels.
- Demonstrated executional excellence with a track record of translating strategy into measurable, scalable pilots and experiments.
- Entrepreneurial mindset—comfortable with ambiguity, resourceful in creating solutions, and relentless in driving progress.
Responsibilities
- Build scalable systems for ongoing driver feedback (surveys, NPS, roundtables, interviews).
- Analyze quantitative and qualitative driver data to identify key pain points, opportunities, and priorities.
- Lead pilot experiments (0 → 1) with clear hypotheses, metrics, and evaluation criteria; scale successful initiatives across the marketplace.
- Partner with Ops, Product, and Support to influence and drive company-wide improvements to the driver experience.
- Consistently report to leadership on driver engagement trends, risks, and opportunities.
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