Tia

Tia is a healthcare company focused on providing virtual care services. They are currently seeking to hire a California Licensed Virtual Care Nurse Practitioner.

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๐Ÿงญ Full-Time

๐Ÿ’ธ 18 - 20 USD per hour

๐Ÿ” Healthcare

  • High school diploma or equivalent required.
  • 2-4 years of experience in a healthcare billing/claims or related field.
  • Understanding of healthcare billing, insurance practices, and medical terminology.
  • Excellent communication, teamwork, and problem-solving skills.
  • Knowledge in using contact center software, CRM systems, claims/billing systems, and Google Workspace.
  • Adherence to strict confidentiality standards and HIPAA regulations.

  • Collaborate closely with medical professionals, insurance payers, and other stakeholders for member care coordination.
  • Handle day-to-day member communications and resolve concerns via chat and phone.
  • Act as a single point-of-contact for resource coordination and follow-up on member needs.
  • Respond to customer inquiries regarding insurance claims via phone and written correspondence.
  • Examine patient bills for accuracy and ensure proper claims processing.
  • Collect overdue accounts and establish payment arrangements.
  • Document all communications and work cross-functionally to ensure seamless member experience.
Posted 2024-11-15
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๐Ÿ’ธ 54500 - 79300 USD per year

๐Ÿ” Women's healthcare

  • Bachelor's degree in Healthcare Administration, Business Management, or related field preferred.
  • Minimum of 3 years of experience in healthcare operations, care coordination, or contact center management within a membership-based healthcare setting.
  • Exceptional leadership skills with experience in managing teams and driving performance.
  • Strong understanding of healthcare processes and medical terminology.
  • Outstanding verbal and written communication skills.
  • Proficiency in contact center software and CRM systems.
  • Excellent problem-solving skills and ability to handle high-pressure situations.
  • Adherence to healthcare data privacy regulations, such as HIPAA.
  • Detail-oriented and strong organizational abilities.

  • Collaborate with medical professionals to ensure seamless care coordination.
  • Monitor member journeys and implement strategies to enhance health outcomes.
  • Provide leadership and mentoring to care coordination representatives.
  • Manage complex member issues and promote a member-centric mindset.
  • Refine standard operating procedures for efficient member request handling.
  • Utilize data to evaluate performance and identify improvement areas.
  • Foster collaboration with various internal teams for effective knowledge sharing.
  • Lead training and development for care coordinators.
  • Conduct quality assurance assessments and analysis to drive improvements.
  • Share insights from member interactions to enhance overall experience.
Posted 2024-11-07
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๐Ÿ“ California

๐Ÿงญ Full-Time

๐Ÿ’ธ 120000 - 140000 USD per year

๐Ÿ” Womenโ€™s healthcare

  • Board certified Nurse Practitioner (family nurse practitioner or womenโ€™s health nurse practitioner) with active, unrestricted licenses in California.
  • At least 2 years of post-graduate clinical experience in primary care and women's health.
  • Exceptional written and verbal communication skills.
  • Ability to work evenings and weekends as needed by schedule.
  • Experience delivering high-quality integrated care via telemedicine and being highly tech-savvy.

  • See patients virtually and deliver comprehensive, integrative care across gynecology and primary care services.
  • Conduct virtual annual visits, birth control consultations, cold/flu consultations, and dermatology management.
  • Remotely triage, diagnose, and treat patients using proprietary chat software.
  • Collaborate with product and engineering teams to shape Tia's care model and improve technology tools.

C (Programming language)Communication SkillsCollaboration

Posted 2024-08-23
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