Associate Director, Technology Solutions
United StatesFull-TimeManager
Salary142,300 - 195,700 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 10+ years of progressive experience
- Required Skills
- Cross-functional Team LeadershipOperations ManagementStakeholder managementChange Management
Requirements
- Bachelor’s degree in Information Technology, Business, Computer Science, or a related field.
- 6+ years of technical experience with strong expertise in operations, systems management, communications, and process optimization.
- 10+ years of progressive experience leading continuous improvement initiatives, evaluating systems, and implementing operational enhancements.
- 2+ years of management or leadership experience overseeing teams, projects, or cross-functional initiatives.
- Strong understanding of enterprise technology environments and the interrelationship between business operations and technical systems.
- Proven ability to solve complex operational and technical problems while managing multiple priorities effectively.
- Excellent communication, collaboration, and stakeholder management skills with the ability to influence across organizational levels.
- Passion for improving customer and consumer experiences through technology-driven solutions and operational excellence.
- Ability to work independently in a remote environment while collaborating effectively with distributed teams.
- Master’s degree is considered a plus.
Responsibilities
- Develop and execute strategic technology solutions that align with organizational goals and operational priorities.
- Partner with business and functional stakeholders to identify opportunities for process optimization, systems enhancement, and digital transformation initiatives.
- Lead complex technical and operational projects, ensuring successful implementation, adoption, and measurable business outcomes.
- Serve as a liaison between technical teams and business units to translate operational needs into scalable technology solutions.
- Drive continuous improvement initiatives by evaluating existing systems, workflows, and operational processes to identify areas for efficiency gains.
- Oversee cross-functional collaboration efforts and support teams in resolving technical and operational challenges.
- Guide decision-making related to technology enablement, operational effectiveness, and strategic business initiatives.
- Support leadership in managing organizational change, process improvements, and technology-driven innovation initiatives.
- Ensure solutions and workflows align with compliance, security, and operational standards, particularly within remote work environments.
View Full Description & ApplyYou'll be redirected to the employer's site
