Account Strategist
Europe / Remote, EMEA / EU / GeorgiaFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Native or C2 English
- Experience
- 3+ years in account management, client success, or B2B lead generation
- Required Skills
- Project ManagementTime ManagementAccount ManagementStakeholder managementCRM
Requirements
- 3+ years in account management, client success, or B2B lead generation.
- Experience handling at least 5 concurrent projects, ideally 10+.
- Proven full ownership of account health, results, and accountability.
- Experience managing stakeholders on both sides (clients and internal teams).
- Ability to stay composed in difficult client conversations.
- Well-developed time-management framework.
- Native or C2 English, written and spoken.
- Familiarity with outreach tools and CRM is a plus.
Responsibilities
- Own 10–15 client accounts simultaneously: communication, health, risk management, retention, and upsells.
- Building high-level outbound omnichannel strategies for each client.
- Running 3–4 client calls per day including status updates and strategy sessions.
- Leading the internal pod (SDRs, Delivery Lead, Content Specialist) toward client KPIs.
- Managing escalation when results fall short.
- Balancing individual and team KPIs (50%/50%).
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