Legal Intake Specialist
New
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Bush & Bush Law GroupLegal Services
Colombia. Bogotá, Bogota, Colombia. Bolivar, Colombia. Barranquilla, Atlantico, Colombia. Philippines, 7:00AM to 4:00PM OR 10:30AM to 7:30PM Central TimeFull-TimeEntry
Salary4 - 6 USD per hour
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Job Details
- Languages
- English and Spanish
- Required Skills
- Communication SkillsCustomer serviceMicrosoft OfficeData entry
Requirements
- Proficiency in both English and Spanish
- High school diploma or equivalent (some college coursework preferred)
- Previous experience in a legal environment or customer service/intake role preferred
- Excellent verbal and written communication skills
- Strong customer service focus
- Strong organizational and time-management skills
- Ability to handle multiple tasks efficiently
- Proficient in Microsoft Office Suite
- Familiarity with case management software is a plus
- Compassionate demeanor
Responsibilities
- Professionally handle incoming calls from clients involved in auto accidents
- Gather essential information regarding the accident and potential legal representation needs
- Communicate effectively with clients to explain legal processes and procedures
- Collect and document relevant details to assist attorneys in evaluating cases
- Maintain accurate and confidential client records in compliance with legal standards
- Utilize Excel sheets and other tools to manage and track client data
- Provide administrative assistance to legal professionals
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