Account Manager, Global Retail Sales & Marketing

New
Support and drive our Sephora business across the US, Canada, and UKFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3–5 years
Required Skills
Data AnalysisMicrosoft ExcelAccount ManagementCross-functional collaborationGoogle Sheets

Requirements

  • 3–5 years of experience in beauty retail, account management, or a related field.
  • Direct experience with Sephora’s retail environment and ways of working.
  • Experience working with North American retailers required.
  • Strong analytical skills with the ability to interpret retail data and translate it into business recommendations.
  • Proficiency in Excel or Google Sheets; comfortable working with large datasets and building reporting tools.
  • Experience supporting retail marketing initiatives, product launches, or cross-functional campaigns.
  • Highly organized with strong attention to detail and ability to manage multiple workstreams simultaneously.
  • Strong communication skills with the ability to manage cross-functional relationships and follow through on deliverables.
  • Proactive and solutions-oriented, with a bias toward action and problem solving.
  • Comfortable working in a fast-paced, evolving environment with shifting priorities.

Responsibilities

  • Support day-to-day management of the Sephora business across US, CA, and UK, with increasing ownership of retailer communication and follow-ups.
  • Own weekly and monthly sales reporting, tracking key KPIs including same-store sales, MoM/YoY performance, and SKU productivity.
  • Analyze sell-through trends and translate insights into clear, actionable recommendations to drive growth and close sales gaps.
  • Track and manage retailer exposure opportunities (FOS, endcaps, animations), maintaining visibility trackers and supporting merchant pitches.
  • Support end-to-end execution of product launches and key retail moments across dotcom and in-store, ensuring alignment across marketing, operations, and planning.
  • Monitor in-stock levels and flag risks, partnering closely with planning and operations to support replenishment and PO tracking.
  • Support development and execution of retail marketing campaigns, sampling programs, and in-store activations.
  • Partner cross-functionally with marketing, creative, planning, and operations to ensure seamless execution across all retail touchpoints.
  • Conduct competitive analysis and bring forward ideas to improve assortment, positioning, and in-store presence.
  • Maintain strong internal alignment by proactively communicating updates, risks, and opportunities across teams.
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