Client Executive VP
New
B
bswift Benefits Administration
Remote- US, 8am-5pm Central TimeFull-TimeVp
Salary165,000 - 175,000 USD per year
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Job Details
- Experience
- 15+ years
- Required Skills
- Business DevelopmentData AnalysisNegotiationAccount ManagementClient relationship management
Requirements
- Bachelor’s degree in Business, Human Resources, or related field.
- 15+ years of client management experience with a demonstrated record of success.
- Proven experience managing executive-level client relationships within the employee benefits domain.
- Strong experience driving adoption of new products and services in a growth-oriented environment.
- In-depth knowledge of employee benefits programs, regulations, and industry trends.
- Exceptional communication, negotiation, and presentation skills.
- Strong strategic thinking and problem-solving capabilities.
- Analytical skills to interpret data and make data-driven decisions.
- Ability to manage multiple client relationships simultaneously.
- Proven ability to collaborate effectively with cross-functional teams.
Responsibilities
- Develop and maintain strong relationships with executive-level client contacts for a portfolio of 10–15 clients.
- Engage with clients to understand strategic business objectives and evolving benefits needs.
- Partner with Client Services to proactively address concerns and resolve issues.
- Identify opportunities to adopt additional products and services.
- Lead contract renewal efforts with a 12–18 month runway.
- Monitor and analyze KPIs including NPS, retention, and revenue growth.
- Advise clients on benefits compliance and regulatory considerations.
- Participate in Stewardship Meetings and Quarterly Business Reviews.
- Collaborate with Sales to support expansion opportunities.
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