Fraud Analyst
N
Nymbus, Inc.Financial Services
Remote - United States, 9-6pm EST M-FFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 3 years of experience in fraud detection, investigation or a related field.
- Required Skills
- Microsoft Office
Requirements
- At least 3 years of experience in fraud detection, investigation or a related field.
- Past experience working in a financial institution or in a fintech environment.
- Existing knowledge of banking policies, procedures, government regulations.
- Proficient in Microsoft Office applications.
- Exceptional attention to detail.
- Ability to multi-task in a high volume, fast paced, deadline oriented environment.
- Strong verbal/written communication and interpersonal skills.
- Ability to work with minimal supervision in decision making.
- Some college preferred but not required.
- Fraud certification desired.
- Familiarity with Verafin or DataVisor preferred.
Responsibilities
- Monitor and analyze transactions and account activities to identify suspicious activity and potential fraud.
- Utilize various fraud detection tools to identify and prevent fraud proactively.
- Accurately document fraud attempts, trends and loss events.
- Speak to account holders, victims and fraudsters where appropriate to gather further information.
- Review and process customer claims of unauthorized activity (Debit card, Credit card, ACH, P2P, Bill Payments).
- Analyze dispute cases and merchant documentation to determine chargeback eligibility.
- Keep management up to date on fraud-related incidents and emerging trends.
- Ensure that all alerts and cases are handled in an efficient and timely manner.
- Provide cross-functional support to internal operational and support teams.
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