Iterable

Proactively manage a book of enterprise-level ($200k+ ARR) Iterable customers
Ensure customers have a smooth onboarding and implementation phase
Work with the Support team to resolve any tickets or issues faced by your customers
Understand how customers are using the product and find ways for them to use it more effectively and increase ROI
Lead regularly scheduled check-ins, QBRs, and monitor client satisfaction
Serve as the voice of the customer to prioritize feature requests and platform improvements during product discussions
Identify new business opportunities and develop strategic initiatives for ensuring customer retention and expansion
Maintain a trusted advisor relationship with each assigned client

HTMLCSSJavascriptAPI testingCommunication SkillsCustomer serviceRESTful APIsAccount ManagementClient relationship managementRelationship managementCustomer SuccessSaaS

Posted 10 days ago

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🔥 Partner Development Manager - Strategic Alliances, EMEA

Posted about 1 month ago

📍 United Kingdom

🔍 SaaS

🔧 Requirements

3+ years of experience in partner management, business development, or a related role in a SaaS or technology company.
Proven track record of building successful partnerships and generating partner-sourced pipeline.
Strong sales acumen, with demonstrated experience supporting joint sales efforts and closing partner-led deals.
Exceptional relationship-building and communication skills, with the ability to work cross-functionally.
Highly organized, self-motivated, and capable of managing multiple projects and priorities simultaneously.
Team player who thrives in a company-wide cross-functional role

💡 Responsibilities

Identify, recruit, and onboard partners that align with our go-to-market strategy.
Develop and execute comprehensive partner enablement programs, including webinars, certification processes, and sales toolkits, to ensure partners are fully equipped to succeed.
Collaborate with partners to create joint business plans, define sales targets, and track key performance metrics, aiming for measurable increases in partner-sourced pipeline.
Build and maintain strong, collaborative relationships with partners, acting as their main point of contact and advocate within the company.
Work closely with internal sales teams to co-create compelling, partner-led sales proposals and provide ongoing deal assistance, helping to accelerate the sales process.
Partner with marketing and product teams to co-create campaigns, co-branded collateral, and innovative go-to-market strategies that align with both our goals and those of our partners.

Business DevelopmentSalesforceCommunication SkillsCross-functional collaborationRelationship managementSales experienceLead GenerationCRMSaaS

Posted about 1 month ago

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🔥 Software Engineer II, Backend

Posted 3 months ago

📍 United States, Canada, EU

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years relevant software development experience
Experience building production-ready, scalable web applications
Proficiency in at least one modern programming language (ideally Scala and/or Java)
Experience with Elasticsearch and/or other relevant technologies like Postgres
Willingness to take on-call responsibilities

💡 Responsibilities

Complete assigned tasks that are comprehensive and thought out
Proactively collaborate with team members to find solutions
Form opinions while seeking input from team members
Recommend solutions to enhance existing processes
Anticipate small roadblocks and manage expectations

AWSDockerElasticSearchKubernetesPostgresScala

Posted 3 months ago

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🔥 Senior Product Marketing Manager, Competitive Intelligence

Posted 4 months ago

📍 US

🧭 Full-Time

💸 130000.0 - 195500.0 USD per year

🔍 Customer engagement platform / Marketing technology (MarTech)

🔧 Requirements

Minimum of 5-8 years of experience & understanding of SMS as a marketing channel.
Strong product marketing portfolio and experience with senior stakeholders.
Strong executive presence and comfort with ambiguity.
Deep understanding of the MarTech industry and market dynamics.
Ability to think strategically and execute methodically.
Aptitude for technical language and a quantitative, analytical mindset.

💡 Responsibilities

Spearhead GTM launches for all products & features within the SMS portfolio.
Drive adoption of SMS channel usage and new features within the customer base.
Influence upstream product roadmap decision-making in partnership with PM.
Orchestrate the cross-functional GTM motion to drive SMS revenue.
Act as SME for SMS and own internal knowledge goals.
Gather customer/market needs and gaps to facilitate growth.
Drive strategic storytelling and provide best practices content.

Data AnalysisComplianceCross-functional collaboration

Posted 4 months ago

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🔥 Senior Software Engineer, Backend

Posted 7 months ago

📍 San Francisco, New York, Denver, London, Australia, New Zealand

🧭 Full-Time

🔍 Customer engagement platform

🔧 Requirements

5+ years relevant software development experience.
Experience in building production-ready, scalable web applications.
Proficiency in at least one modern programming language (ideally Scala and/or Java).
Extensive experience with Elasticsearch and/or relevant technologies like Postgres.
Desire to work in a highly remote/distributed but collaborative environment.
Willingness to take on-call responsibilities.
Fluency in English (verbal and written).
Legally authorized to work in the EU.

💡 Responsibilities

Contribute to team roadmap and planning sessions to enhance customer value.
Collaborate with cross-functional teams, product, and design to conceptualize and build new product features.
Be responsible for the entire lifecycle of projects, from design and planning through development and deployment.
Develop solutions to scale a complex platform reaching millions of users.
Contribute to the code review process by offering improvement suggestions.

GraphQLSoftware DevelopmentElasticSearchJavaKafkaSCRUMPostgresRedisScala

Posted 7 months ago

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