Business Analyst - Workforce Development Software
New
C
Career TeamWorkforce Development
Remote in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ Years
- Required Skills
- RESTful APIsSaaS
Requirements
- 2+ Years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance).
- Strong facilitation and documentation skills; can turn complex processes into testable requirements.
Responsibilities
- Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up).
- Write clear user stories, acceptance criteria, process maps, and configuration/business rules.
- Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes.
- Support integrations and data mapping (imports/exports, APIs) and reporting requirements.
- Plan and execute UAT with customers; triage defects and validate fixes.
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