Senior Solutions Engineer
New
S
SingularMarketing Measurement
US RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- PythonSQLRESTful APIsData analytics
Requirements
- 5+ years in Solution Engineering, Technical Account Management, Implementation Engineering, Sales Engineering, Software Engineering, or similar.
- Experience supporting complex customer implementations or enterprise-level technical accounts.
- Strong technical troubleshooting skills and ability to break down ambiguous technical problems.
- Experience integrating or supporting mobile SDKs, REST APIs, event tracking, data integrations, or analytics platforms.
- Ability to write SQL queries and investigate data quality, reporting, or attribution issues.
- Comfort working in Mac, UNIX, or command-line environments.
- Ability to read, debug, or write lightweight scripts, preferably in Python.
- Strong communication skills with both customer-facing and internal technical audiences.
- Ability to explain complex technical concepts clearly to diverse stakeholders.
- Independent, fast learner who can operate effectively in a fast-paced environment.
Responsibilities
- Own and support technical implementation of Singular’s platform, from scoping and planning through onboarding, validation, and post-launch technical advisory.
- Provide senior technical ownership and continuity for high-priority customer accounts across the Americas.
- Lead or support complex SDK, API, attribution, web-to-app, S2S, event tracking, data validation, and reporting investigations.
- Use SQL, logs, APIs, internal tools, and customer-provided technical context to investigate data quality, attribution, and implementation issues.
- Partner with Customer Success and Sales to support customer happiness, retention, expansion, and technical confidence.
- Collaborate with Engineering and Product to identify customer-backed product gaps and recurring implementation patterns.
- Use AI tools to improve implementation workflows, accelerate technical troubleshooting, and build lightweight internal tools.
- Develop internal playbooks, training materials, documentation, and workflow improvements.
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