Senior Billing Revenue Analyst
New
K
KarbonSaaS / Accounting Software
This is a fully remote position open to candidates based in the United States.Full-TimeSenior
Salary96,000 - 106,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of experience in billing operations, revenue operations, or a related function
- Required Skills
- Salesforce
Requirements
- 5+ years of experience in billing operations, revenue operations, or a related function within a SaaS or subscription-based company.
- Extensive, hands-on experience with Zuora including subscription management, product catalog configuration, invoicing, amendments, and reporting.
- Foundational knowledge of revenue recognition principles (ASC 606) and experience supporting or partnering with a revenue accounting function.
- Proven experience handling complex, non-standard billing scenarios.
- Experience in customer-facing roles communicating billing matters.
- Strong ability to interpret contract language and apply it accurately to billing setup.
- Demonstrated ability to work with AI tools in a finance or operations context.
- Systems-savvy with experience in interconnected systems (Zuora, Salesforce).
- Self-starter with ability to identify problems and drive resolution independently.
- Excellent communication and collaboration skills.
Responsibilities
- Own end-to-end billing operations for a global customer base, managing complex subscription scenarios.
- Investigate and resolve billing discrepancies, invoicing errors, and escalated issues.
- Manage renewals, adjustments, and amendments in Zuora.
- Act as a senior point of contact for customers on billing-related inquiries.
- Partner with Customer Success and Support teams to resolve billing issues.
- Review customer agreements and order forms to ensure billing setup accuracy.
- Apply foundational knowledge of ASC 606 and SaaS revenue recognition principles.
- Own the end-to-end collections process and monitor aging balances.
- Maintain accurate subscription records, product catalog entries, and billing rules in Zuora.
- Drive AI adoption within billing and revenue operations.
View Full Description & ApplyYou'll be redirected to the employer's site
