Onboarding Specialist
New
Remote; Phoenix, AZ; Austin, TXFull-TimeEntry
Salary55,000 USD per year
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Job Details
- Experience
- 0-2 years
- Required Skills
- Project ManagementShopifyWordPress
Requirements
- 0-2 years of experience in software implementation, media agency campaign execution, or creative operations.
- Proven success working in fast-paced, high-volume environments.
- Experience coordinating client calls, meetings, and projects.
- Strong ability to translate client vision into actionable tasks.
- Excellent communication skills with the ability to set expectations and explain technical concepts.
- Familiarity with platforms like Squarespace, Shopify, or WordPress is preferred.
- Strong organizational skills and ability to meet deadlines.
Responsibilities
- Guide the build out and design of award-winning websites for luxury real estate agents.
- Act as the primary point of contact and project manager for new clients.
- Translate client brand and vision into actionable project steps.
- Manage client relationships during the first 4-8 weeks of the onboarding lifecycle.
- Master internal products, processes, and tools to ensure efficient project delivery.
- Maintain high standards for website quality and design detail.
- Provide white-glove treatment to all clients throughout the onboarding process.
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