Customer Care Specialist
New
H
HelloFreshBusiness Process Outsourcing
Manila, PhilippinesFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Account ManagementCustomer support
Requirements
- Previous non-voice customer support experience.
- Strong email communication skills.
- Proven ability to resolve customer issues effectively and quickly.
- High level of customer service quality.
- Positive, can-do attitude.
- High regard for integrity and diligence.
- Ability to work efficiently with minimal supervision.
Responsibilities
- Create happy customers through exceptional service.
- Build positive rapport with customers through personalized interactions.
- Provide solutions to take care of customer needs.
- Build customer loyalty and value through effective account management.
- Meet Customer Care team KPIs and targets.
- Handle customer communication via chat and email.
- Collaborate with the team in a customer-focused environment.
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