Operations Specialist
New
P
PavagoWorkforce Operations
Pakistan, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
Requirements
- 2+ years experience in operations, staffing coordination, workforce management, scheduling, or dispatch
- Strong written and spoken English communication skills
- Neutral or modest English accent preferred
- Excellent organizational and time-management abilities
- Proficiency with scheduling systems, operational tools, and internal dashboards
- Ability to multitask and prioritize under pressure
- Reliable computer/laptop setup
- Stable high-speed internet connection
- Comfortable working remotely during U.S. hours
Responsibilities
- Own the end-to-end shift fulfillment process
- Respond quickly to incoming client staffing requests
- Assign professionals to open shifts and confirm availability
- Coordinate replacements for last-minute cancellations or no-shows
- Monitor attendance, clock-ins, and active shift activity
- Resolve operational issues in real time while maintaining service quality
- Onboard and activate professionals on the platform
- Maintain operational systems and trackers updated accurately
- Identify recurring operational issues and suggest workflow improvements
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