Senior Manager, Technical Operations
New
A
AdQuickTechnical Operations
RemoteFull-TimeManager
Salary90,000 - 100,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSProject ManagementGCPAzureDevOpsGoogle Workspace
Requirements
- 5+ years in technical operations, IT operations, DevOps, or a closely related role.
- Strong understanding of cloud infrastructure (AWS, GCP, or Azure).
- Experience with SaaS administration and identity/access management (Okta, Google Workspace, etc.).
- Proven track record managing vendor and/or client relationships.
- Excellent project management skills.
- Strong written and verbal communication.
- Comfortable working with both technical engineers and non-technical stakeholders.
Responsibilities
- Own day-to-day operations of users on the AdQuick product, build out client support systems, tools, and educational content.
- Build and maintain operational processes for onboarding/offboarding, access management, incident response, and change management.
- Manage relationships with vendors and agencies.
- Partner with engineering and product on technical operations with company priorities.
- Lead or contribute to cross-functional projects: tool migrations, system integrations, automation initiatives.
- Develop metrics, dashboards, and reporting to track operational health and identify areas for improvement.
- Handle escalations and resolve operational issues with urgency and clear communication.
- Document systems, runbooks, and processes so the team can scale.
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